Troubleshooting

Common errors, debug flags, and answers to frequent questions.

Events aren't arriving

Check that your source is pointing at the correct Kite endpoint URL. Run kite stream --verbose to see connection status.

Signature verification failed

Ensure your webhook secret in the source config matches the secret used by the sender. See the Security concepts page.

kite: command not found

Make sure /usr/local/bin is in your PATH, or re-run the install script.

Rate limit / 429 errors

You've exceeded the delivery rate for your plan. Check your dashboard for usage. Upgrade or implement backpressure.